Remodeling FAQ's

What is included in my free estimate?
 
Your estimate will have a detailed breakdown of the work we will perform on your project & materials included. Also it will include the total price to complete job. The price you get is the price you pay. No hidden charges.

What is the payment process like?
 
Your contract will list the breakdown of progress payments. You only pay after work has been completed as per your contract. At the end of your project you will make the final payment. Beware of contractors that ask for large amounts of money upfront. We also accept major credit cards.

What is a change order?
 
A change order usually occurs when a job is in progress and a homeowner wants to change something. Some contractors see this as an opportunity to charge you for something more. We are very flexible in this situation. If MasterCraft can do it for free we will. Its all about customer satisfaction! Remember you have the right to have other bids for that change order too.

Do you charge for design work?
 
Normaly no. Good design helps us build a better project, so we try to include it for free whenever possible. Some larger projects may have a small design fee due to the amount of time needed.

What kind of materials will I get?
 
Your estimate will list materials and fixtures. We use all high quality products. Every client is different. Some like to pick everything themselves, most need help with tile or fixtures. We are here to help you. We have lots of resources and ways to save you money, you get our contractor discounts. The main thing to know is that we want you to love your project and we will work with you to make sure it is what you expected if not better.

How long will my remodel take?
 
Every project is different and it depends on the scope of work but generally a bathroom remodel will take between 7-10 working days. A kitchen remodel will take around 2 weeks. Unlike many other contracting companys, we stay on a job from start to finish. We do not jump around from job to job.

 

Do you have a showroom?
 
Yes. Our Design Showroom is located at 103 Bethlehem Pike in Colmar, PA. We are about 1.5 miles north of Montgomery Mall on RT 309.

 

Why is MasterCraft my best choice?
 
We are a smaller specialty remodeling company so we can offer better quality at a lower price and minimal hastle. Your project is run directly by the contractor on site daily, not a "project manager" or "sales guy". We assure your project is completed to our high standards and that you are informed at all times. You are working directly with the contractor, or one of the owners, so changes are painless and get completed quicker.